Support

Having trouble filling out your credit application? Help is right here. The questions and answers below should give you all the information you need to get the job done. If you still need help, please don’t hesitate to call Customer Service at 1-800-438-8892.

 

Minimum System Requirements

  • Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP Professional or Home Edition (Service Pack 1 or 2), Windows 2000 (Service Pack 2), Windows XP Tablet PC Edition, Windows Server 2003, or Windows NT (Service Pack 6 or 6a)
  • 128MB of RAM (256MB recommended)
  • Up to 90MB of available hard-disk space
  • Internet Explorer 6.0 or higher
  • Adobe Reader (latest version is recommended)

 

Credit Application Trouble Shooting

  • All fields (except Middle Name, Mobile Phone and Email Address) are required to be complete the application. Some fields are numeric, case or symbol sensitive (SSN, DOB, Phone, Address)
  • Please do not use dollar signs or write any verbiage within the Gross Monthly Salary and Amount Requested Fields (ex. 1,234.56)

 

Submitting a New Application

  • Go to www.sheffieldfinancial.com
  • Click Apply Online
  • Complete the credit application and press next
  • If there is a Co App, press Joint Applicant, enter the info
  • Please verify all your personal information inside the Individual/Joint Applicant areas
  • Check the E-sign Notice of Delivery Disclosure
  • Check the Disclosure Acknowledgement
  • Click the Next button
  • Verify your information. If incorrect, please press the Edit button
  • The final step is to click the Submit Application button
  • After the credit application has been submitted and processed, you will receive an email from Sheffield with further instructions

 

 

By accessing some of these links, you will be leaving SheffieldFinancial.com for a third party site. Sheffield Financial and BB&T are not responsible for the content, products, or services that you may find on these sites. The Privacy policies of Sheffield Financial and BB&T do not apply to these sites; please consult the privacy policies on the web site for further information.